What is a prescription? 

A prescription is a written instruction from your veterinary surgeon to Equine Health Direct explaining which medicine your animal requires.

It explains the dosage and the route by which the medicine must be administered.

It will also give us your details and your animals details.

You only need a prescription to purchase POM-V products.

Can I return prescription only medicines?

We do not accept returns of prescription only medicine for any reason. The VMD have strict regulations about dispensing of medicines.

Your veterinary surgeon will be able to dispose of any unwanted or unused medicines. 

How can I report a suspected adverse reaction?

No medicine is risk free and all medicines have the potential to cause adverse effects. Some of the adverse effects are known about and these are explained in the product’s SPC. Others that may only rarely occur or are specific for certain breeds or groups of animals may only be seen when the products are used more widely.

If you suspect that you or your animal has had an adverse reaction to a veterinary medicine, or you think the medicine hasn’t worked as it should have done, report it to the VMD using the form available via the link below:


If you suspect your animal has suffered an adverse reaction to any product you have purchased from us, please contact us at your earliest convenience so we can report it to both the Manufacturer and the Veterinary Medicines Directorate. 

If you have any concerns regarding the health and welfare of your animal, you should seek advice immediately from your veterinary surgeon.

Medication dispensed under control of Mr T.B Walters MBA BVSc MRCVS (RCVS no. 6197463). VMD Practice no. V9409.

Tom Walters Equine Ltd, trading as Equine Health Direct

Company no. 09237269. VAT no. 195 807 60. Registered Office: 20 Moorland Road, Stoke-on-Trent ST6 1DW.